I submitted my entry, how do I go back and pay?
First, you must determine if you entered the using Xentry. If you did not, there is no way to pay for an event without an Xentry entry having first been...
Sat, 28 Feb, 2015 at 12:00 PM
Who can use Xentry, do I have to be a USEA member?
No!  You can enter an event as a non-member.  When you log into USEA Online Services for the first time, you will be assigned a USEA ID.  Xentry will use th...
Wed, 10 Jul, 2013 at 12:11 AM
Do I have to register my horse with the USEA to use Xentry?
Yes. Xentry is backed by the USEA database, so horses and riders must be added to our database for Xentry to work.   You must only use horses that are regis...
Fri, 17 Mar, 2017 at 11:26 AM
I paid for my entry, but the event secretary say's they don't have it, what now?
Many times the issue is that the money hasn't reached the attention of the secretary. Please contact the USEA account staff to help you track down your...
Tue, 30 Sep, 2014 at 2:28 PM
Xentry says I am not qualified for a particular event level/division. What can I do?
First, click to select the division and check why there is a pre-qualification exception.  The qualification can be specific to your membership level, your ...
Wed, 22 Mar, 2017 at 4:24 PM
How do I enter a horse not listed in my profile?
First, the horse must be registered with the USEA to be available during the entry process.  This registration is required for all levels of participation. ...
Wed, 11 Mar, 2015 at 10:31 AM
What does Xentry mean?
Xentry is derived from "Express Entry" implying a fast entry process. It is pronounced Ex-Entry.
Sun, 23 Mar, 2014 at 9:22 PM
Do I have to re-type all my information into Xentry?
No, Xentry will be automatically populated by the USEA membership and competition databases. It will remain updated with all of the latest results and as we...
Wed, 22 May, 2013 at 3:31 PM
What will happen to other online entry systems now? Why is the USEA reinventing the wheel?
Other entry systems will continue to exists and new ones will continue to arrive.  Feel free to use the one that best suites your needs, and the USEA will c...
Wed, 22 May, 2013 at 3:32 PM
Why do you have to charge a convenience fee for credit cards?
The fee being charged is a handling and transfer fee.  Not all events in the country are able to, or want to, accept credit cards, so the USEA is offering a...
Wed, 22 May, 2013 at 3:34 PM